How to tell us you're dissatisfied
It’s not great to hear that you’re dissatisfied with a service that we’ve provided to you or the conduct of a staff member.
To help us improve and learn from our mistakes, it would be helpful if you could let us know where we went wrong.
You can use the form below to share your feedback. Please provide as much information as possible and we'll process your comments in line with our Customer Feedback Policy (www.boltonathome.org.uk/customer-feedback).